The difference between Patient FLOW and Patient JOURNEY

Patient FLOWs and Patient JOURNEYs are powerful decision-support tools that can drive significant insights — but they are often misunderstood!

In this concise 7-minute video fragment, Edouard Demeire, CELforPharma faculty member and expert-trainer of The Pharma Brand Planning Course, explains the key differences between these tools. Using concrete examples, he explains how to leverage both tools effectively in your strategy. (*)

(*) For deeper insights, watch the full recording of the webinar, "From Patient Insights to Key Growth Drivers for Pharmaceuticals" (originally held on May 17, 2022), by clicking here.

 

 

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